Withdrawal and refunds

Last updated: 2026-09-30

Under EU consumer law you normally have a 14-day right of withdrawal for distance purchases.

Digital content delivered immediately: the clear notice beside the purchase button states that completing the purchase means consenting to immediate access and acknowledging that the right of withdrawal for the digital content ends when delivery begins. The consent is confirmed in your receipt email.

For subscriptions, the 14-day withdrawal right applies to the contract; you can additionally cancel any subscription ahead of the next billing period.

Courses run live with a group and coaching are services. The right of withdrawal applies for 14 days from the purchase. If at checkout you asked for the service to start within those 14 days, you pay for the part already delivered if you withdraw.

You withdraw from a purchase under My purchases or through our withdrawal form. You receive an acknowledgement with the date and time.

Your statutory rights regarding faulty services or content are not affected by any of the above. Contact us and we will help.

How to reach us

Questions about a purchase, a subscription or a refund? Get in touch and we will help.

Hanna Ideäng
Överälve, 82793 Ljusdal, Sweden
[email protected]